Services Outcomes | HTA Systems

T&I Berry What was your situation prior to contacting HTA?

We had long wanted to set up a small friendly casual wine bar in Point Lonsdale on the Bellarine Peninsula . We thought we had good ideas ; a strong content knowledge base and knew the area. However as first time entrants into the world of establishing a new business and being self employed we were completely uninformed about the complexities of this world; the myriad of requirements and the possible pitfalls.

T&I Berry

T&I Berry In your words, how do you believe we helped you?

HTA helped us in all areas of establishing the business including finalising our business plan ; providing rigour in the budgeting process ; covering off on compliance requirements (insurance; Workcover; regulatory compliance (registration etc) assisting us in accessing HR management support ; and setting up a robust financial management and reporting systems

T&I Berry

T&I Berry In your words, how do you believe we helped you?

HTA helped us in all areas of establishing the business including finalising our business plan ; providing rigour in the budgeting process ; covering off on compliance requirements (insurance; Workcover; regulatory compliance (registration etc) assisting us in accessing HR management support ; and setting up a robust financial management and reporting systems

T&I Berry

T&I Berry Could you please provide a quote/reference about our service and/or the solution in place, eg: after the solution was put in place e.g. “I’ve never been so aware of what exactly is going on in my business” etc.

The monthly reporting system which HTA have established for us and which draws information from our integrated systems .. .......provides us with a detailed overview of exactly how we are tracking; identifies risk areas and flags opportunities to improve our performance

T&I Berry

What issue had you identified with your systems (or lack off) that led you to seek help? What issue had you identified with your systems (or lack off) that led you to seek help?

We had some idea about what systems would be required but really needed to clearly map what our needs would be and what systems would meet these needs. We also wanted our systems to be integrated where ever possible and/ or that would “talk” to each other.

What issue had you identified with your systems (or lack off) that led you to seek help?

Why did you come to us? Why did you come to us?

We knew we needed assistance in establishing the business (see response to q1 above ) but really didn't know what we were looking for in terms of an business establishment assistance approach. We discussed this with friends who run their own businesses and they suggested HTA as a company which would be responsive to our needs.

Why did you come to us?